Our Policy

We're a small, by-appointment salon, so these few rules keep the day running smoothly and every dog safe. Please read through before your first visit.

No shows, cancellations & late pick-up

Please be respectful of our time as we are a by-appointment business.
No shows and cancellations within 1 hour of your appointment time will result in full payment of your groom.
Canceling or rescheduling must be at least 24 hours in advance to avoid a $50 reservation fee.
Clients 10 or more minutes late risk losing their scheduled appointment and being charged a no show fee. However, if we can still service your pet there will be a $25 late fee added.
We are not a daycare facility and cannot accommodate daycare time for your dog. Our kennel space is limited so our days are scheduled accordingly.
If your dog is not picked up 30 minutes after we call, a fee will accumulate of $10 per 15 minutes.

Vaccinations & health concerns

Per Washington State law your dog must be vaccinated against rabies.
If your dog cannot be vaccinated we require a document from your vet stating so.
Parvo vaccinations are required to have your dog groomed at Barks and Bubbles.
We offer express service for dogs that need to be returned quickly, but an added fee of $20 for small dogs and $30 for large dogs will be added. Please let us know if this is a requirement at the time of your scheduling.

De-matting

We understand that matting happens. To avoid it we urge you to do your part and brush at home and maintain a regular grooming schedule of 6–8 weeks.
We try to avoid shaving, but when matting is extreme it's the most humane thing to do for your dog. Brushing and de-matting a dog can take hours and cost hundreds of dollars, but worse yet it can be painful for your dog.
If shaving is necessary we will contact you first before proceeding. We reserve the right to turn you away if we feel the matting is too extreme and dangerous.
Mats left in a dog's coat will grow tighter and tighter, which can strangle the skin and even tear it open. Mats can trap bacteria, moisture and fungus, causing skin irritation and sores that may need to be seen by a vet.
Extreme mat removal can also irritate the skin, causing redness and itchiness. This is why we insist owners of breeds that can mat stay on top of brushing and grooming.

Disrespectful behavior & language

We work very hard to create a healthy environment and quality experience for your pet. Please treat us with kindness and respect.
We reserve the right to turn any client away with rude or unkind behavior.
We have zero tolerance for disrespect and hateful speech.

Questions about any of this? Call or text the salon before you book — we'd much rather talk it through in advance than surprise you at drop-off. You can also send a request online and note anything we should know.

FAQs

A few more things clients ask us regularly.

Can I get a discount if I bathe my dog at home?

No, we use special shampoos and conditioners to ensure the hair is clean. Clipping 'dirty' hair puts wear and tear on the equipment and can lead to an uneven groom.

If the hair is not properly washed and prepped it can be more time consuming to groom.

What forms of payment do you take?

We accept cash, or cards.

No checks please.

Can you get their nails as short as possible?

We try. Sometimes a dog's behavior can alter how much we can trim. We can only go as far as the quick/vein will allow us to go.

Even if you still see white on the nail this does not mean we can go shorter. Monthly nail trims are advised if you want to keep your dog's nails at a reasonable length.

Why can my price change?

Prices are subject to change from each appointment.

Some price-altering factors include but are not limited to coat condition, size of pet, and behavior.

Schedule Your Appointment

Secure your dog's grooming appointment today and ensure they receive exceptional care and attention. Call or text us — we answer during salon hours.

Schedule appointment (509) 628-7068

Illustration of a happy dog in a bubble bath